This privacy policy was last updated on July 20, 2020
This privacy policy has been compiled to better serve those who are concerned with how their 'Personally IdentifiableInformation' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, company name, mailing address, phone number, credit card information or other details to help you with your experience.
We collect information from you when you register on our site or enter information on our site.
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
o To personalize your experience
o To quickly process your transactions
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and no credit card information is stored on our servers.
When you connect Levitate with your email/calendar system such as Google Apps for Business, Gmail, Office 365,Outlook.com, or traditional Microsoft Exchange Server, our system will have access to data in your address book, email messages, and calendar. We will use meeting history, metadata about sent email messages (name and email of the email sender, recipient, and time/date when message was sent), and your address book to help build your contact list in the Levitate application. Depending on the features included in your Levitate plan, we may also use these statistics about meetings and sent email messages to provide you with reporting, notifications, and analytics to help you better understand the interactions you or your colleagues have had with individuals and companies. Levitate also requires permission to send email, place items on your calendar, and update your contacts. The permission to send email allows you to use the Levitate application to compose email messages to your contacts. The ability to place items on your calendar allows us to set reminders to follow up with contacts or to complete action items. The ability to update your contacts allows Levitate to potentially add contacts to your email address book that were created in Levitate or to sync information fromLevitate back into your email address book.
Our servers do not store the content of your email messages or the details of the meetings on your calendar (such as meeting descriptions and attachments), unless the emails are sent through the Levitate application. In some cases, our system may scan the replies to emails sent through Levitate to detect whether the email message bounced or whether the recipient requested to unsubscribe from future emails. In those cases, we never store the contents of the message.
Levitate does offer optional client-side email add-ins for Microsoft Outlook and Gmail. If you install these add-ins, the add-in may parse the content of individual emails in order to allow the add-in to function properly. This content will only be sent to our servers with your active consent, such as when you opt to save the content as a note inLevitate or opt to save information from an email signature into a contact'sLevitate profile.
Levitate also requires permission to send email. The permission to send email allows you to use the Levitate application to compose email messages to your contacts.
Our servers do not read or store the content of your email messages or the details of the meetings on your calendar (such as meeting descriptions and attachments) unless the emails are sent through the Levitate application.
In some cases, our system may scan the replies to emails sent through Levitate to detect whether the email message bounced or whether the recipient requested to unsubscribe from future emails. In those cases, we never store the contents of the message. Our servers do not read or store the content of your email messages.
Levitate does offer optional client-side email add-ins for Microsoft Outlook and Gmail. If you install these add-ins, the add-in may parse the content of individual emails in order to allow the add-in to function properly. This content will only be sent to our servers with your active consent, such as when you opt to save the content as a note in Levitate or opt to save information from an email signature into a contact's Levitate profile.
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. We also use cookies to help us compile data about site traffic and site interaction so that we can offer better site experiences and tools in the future.You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies.You do this through your browser settings. Since each browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.If you turn cookies off, some of the features that make your site experience more efficient may not function properly.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. Additionally, data that you enter into the Levitate application (including but not limited to notes, contacts, company names, and action items) is not sold, traded, or otherwise transferred to outside parties.
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Shine the Light. Under California's "Shine the Light" law, California residents who provide Personal Information in obtaining products or services for personal, family, or household use are entitled to request and obtain from us once a calendar year information about the customer information we shared, if any, with other businesses for their own direct marketing uses. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared that information for the immediately prior calendar year (e.g. requests made in 2020 will receive information regarding 2019 sharing activities). To obtain this information, please send an email message to support@levitateapp.com with “Shine the Light Request” on the subject line and in the body of your message. We will provide the requested information to you at your e-mail address in response. Please be aware that not all information sharing is covered by the "Shine the Light" requirements and only information on covered sharing will be included in our response.
California Consumer Privacy Act (“CCPA”). The CCPA provides certain rights to California residents regarding their Personal Information. A California resident has the right to request that Levitate.ai disclose certain information, including: (1) the categories of Personal Information it has collected about that California resident, (2) the categories of sources from which the Personal Information is collected, (3) the business or commercial purpose for collecting or selling the Personal Information, (4) the categories of third parties with whom Levitate.ai shares Personal Information, (5) the specific pieces of Personal Information it has collected about that resident, and (6) the categories of Personal Information that Levitate.ai has sold about that resident and the categories of third parties to whom that information was sold.A California resident has the right to request that Levitate.ai delete their Personal information. A California resident also has a right to “opt-out” of the sale of that resident’s personal information. Finally, a California resident has the right not to be discriminated against for exercising their privacy rights under the CCPA. Provided, however, that the CCPA does not prohibit Levitate.ai from offering financial incentives, different prices, rates, levels or qualities of goods or services for the collection of personal information if that price or difference is directly related to the value provided by the consumer’s data. You will be notified of any Privacy Policy changes:
o On our Privacy Policy Page
Can change your personal information:
o By emailing us at support@levitateapp.com
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
It's also important to note that we do not allow third-party behavioral tracking
When it comes to the collection of personal information from children under the age of 13 years old, the Children's OnlinePrivacy Protection Act (COPPA) puts parents in control. The Federal TradeCommission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.We do not specifically market to children under the age of 13 years old.
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.We collect your email address in order to:
o Send information, respond to inquiries, and/or other requests or question so
Process orders and to send information and updates pertaining to orders.
o Send you additional information related to your product and/or service
o Market to our mailing list or continue to send emails to our clients after the original transaction has occurred. To be in accordance with CANSPAM, we agree to the following:
o Not use false or misleading subjects or email addresses.
o Identify the message as an advertisement in some reasonable way.
o Include the physical address of our business or site headquarters.
o Monitor third-party email marketing services for compliance, if one is used.
o Honor opt-out/unsubscribe requests quickly.
o Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can follow the instructions at the bottom of each email or email us at support@levitateapp.com and we will promptly remove you from ALL correspondence.
If you would like to report a security vulnerability with the Levitate marketing web site or any of our software applications, please reference our Vulnerability Disclosure Program.
If there are any questions regarding this privacy policy, you may contact us using the information below.Real Magic, Inc.
2409 Crabtree Blvd
Suite 107
Raleigh, NC 27604
USA
1-888-253-7050
support@levitateapp.com
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