Real Magic, Inc., d/b/a Levitate, Inc. (the “Company,” “we,” “us,” or “our”), provides the website located at https://www.levitate.ai/ (the “Website”) and the Levitate application (“Levitate”), to enable users (“you,” “Customer,” or “your”) to create and maintain relationships with your networks through personalized communications (the “Services”).
If you would like to report a security vulnerability with the Levitate marketing web site or any of our software applications, please reference our Vulnerability Disclosure Program.
We do not sell, trade, or otherwise transfer your Personal Information, or data that you provide Levitate (including but not limited to notes, contacts, company names, and action items) to outside parties, except we may disclose such information to third parties under the following circumstances:
We collect Personal Information from you when you:
When visiting or registering for an account on our Site, or using Levitate or the Services, you may be asked to provide, and we may collect the following types of Personal Information:
Additionally, when you visit the Site and use Levitate, we may automatically collect online identifiers such as IP Addresses, cookie information and advertising ID (for mobile users).
Levitate and/or the Services may allow you to create notes about the contacts and/or relationships in your network (the “Notes”). We do not collect any information from Notes. You agree not to create Notes that contain or reference, and understand and agree we have no obligations or liability with respect to: (i) information that can identify an individual in relation to any past, present, or future physical or mental health or condition, provision of health care, or payment for the provision of health care, including, but not limited to, diagnoses, treatment information, medical test results, and prescription information; and/or (ii) an individual’s race, ethnic origin, political opinions, religious or philosophical beliefs, genetic data, biometric data, sex life or sexual orientation. Without limiting the generality of the foregoing, you acknowledge in no event will the Company be liable to you or any third party for any direct, indirect, incidental, lost profits, remote, cover, exemplary, consequential, special, or punitive damages, regardless of the foreseeability of such damages resulting from your use of the Notes.
The Site and Levitate may use Google Analytics and similar web analytics services. Google Analytics is used to track unregistered users on the Site and Levitate, to record multiple visits by unregistered users to the Site and Levitate, and to record all the pages that unregistered users visit at the Site and Levitate. If and when an unregistered user registers with the Site and Levitate, all of his or her previous visits and activity on the Site and Levitate will be associated with his or her registered user profile. Google Analytics tracks registered users’ visits to the Site and Levitate whenever they return.
The Site and Levitate will not (and will not allow any third party to) use Google Analytics to track, collect, or upload any data that personally identifies an individual (such as a name, address, or billing information), or other data that can reasonably be linked to such information by Google.
The Site and Levitate may use all features of Google Analytics for Display Advertisers including obtaining specific visitor cookie data, such as the source, medium, and keyword used to visit the Site and Levitate. Google Analytics does not store any visitor-specific data, and the Site and Levitate will not use specific data regarding users in any way related to Google Analytics, Google Adwords, and Remarketing.
The Site and Levitate may use remarketing with Google Adwords and analytics to display content-specific advertisements to users who previously visited the Site and Levitate when those users go to other websites that have Google Display Network implemented.
The Site and Levitate and other third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on users’ past visits to the Site and Levitate.
The Site and Levitate will not facilitate the merging of personally identifiable information with non-personally identifiable information that is collected through any Google advertising product or feature unless you specifically and affirmatively provide us with your consent to that merger of personally identifiable and non-personally identifiable information.
You can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using Google’s Ads Settings.
You can also opt-out of Google Analytics for Display Advertising, to prevent your data from being used by Google Analytics, by going to the Google Analytics opt-out page.
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track browser mechanism is in place.
We may use the Personal Information we collect from you in the following ways:
Google Apps, Office 365, and Hosted Exchange specific functionality
When you allow Levitate to connect with your email and/or calendar systems such as Google Apps for Business, Gmail, Office 365, Outlook.com, or traditional Microsoft ExchangeServer, our system will have access to data in your address book, email messages, and calendar. We will use meeting history, metadata about sent email messages (such as: name and email address of the email sender, recipient, and time and date when message was sent), and your address book to help build your contact list in Levitate. Depending on the features available to you pursuant to the Services to which you have subscribed, we may also use statistics about meetings and sent email messages to provide you with reporting, notifications, and analytics to help you better understand the interactions you or your colleagues have with individuals and companies on your contact list.
Levitate also offers optional client-side email add-ins for Microsoft Outlook and Gmail. If you install these add-ins, you will need to grant the add-in permission to review the content of individual emails in order to allow the add-in to function properly. Any content reviewed by the add-in will only be sent to our servers with your active consent, such as when you opt to save the content as a note in Levitate or opt to save information from an email signature into a contact's profile in Levitate.
Email system functionality (including Google Apps, Office 365, Hosted Exchange, and POP andIMAP email systems)
Levitate requires your permission to send email, place items on your calendar, and update your contacts. Permission to send email allows you to use Levitate to compose email messages to your contacts. Permission to place items on your calendar allows Levitate to set reminders to follow up with contacts or to complete action items. Permission to update your contacts allows Levitate to add contacts to your email address book that were created in Levitate or to sync information from Levitate to your email address book.
Our servers do not store the content of your email messages, unless you tag your emails using the “Track with Levitate” plug-in or allow the optional email lead parser to analyze your emails. In some cases,Levitate may analyze the replies to emails sent through Levitate to detect whether the email message was received or whether the recipient requested to unsubscribe from future emails. In such cases, we do not store the contents of the message. If you opt to use the meeting scheduler functionality to schedule your meetings, Levitate may store information regarding your meetings, including: names of attendees, subject, date and time.
Cookies are small text files that a website or its service providers transfer to your computer's hard drive through your Web browser that enables the website's or its service providers’ systems to recognize your browser and capture and remember certain Personal Information about you. Cookies may be used for different purposes (computer authentication, session monitoring, storage of information on specific configurations regarding users that access the server, storage of preferences, etc.).
These cookies may be set through our Site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites. These cookies store Personal Information that uniquely identify your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Site. They help us to know which pages are the most and least popular and track how visitors move around the Site and Levitate. Personal Information collected by these cookies are aggregated and anonymized. If you do not allow these cookies we will not know when you have visited our Site and will not be able to monitor its performance.
The list of cookies currently on the Site and Levitate can be viewed at: https://levitate.ai/cookies
We do not allow third-party behavioral tracking.
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations. We collect your email address in order to:
To be in accordance with the CAN-SPAM Act, we agree to the following:
If at any time you would like to unsubscribe from receiving future emails, you can follow the instructions at the bottom of each email or email us at email@example.com and we will promptly remove you from ALL correspondence.
Shine the Light. Under California's "Shine the Light" law, California residents who provide Personal Information in obtaining products or services for personal, family, or household use are entitled to request and obtain from us once a calendar year information about the customer information we shared, if any, with other businesses for their own direct marketing uses. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared that information for the immediately prior calendar year (e.g. requests made in 2020 will receive information regarding 2019 sharing activities). To obtain this information, please send an email message to firstname.lastname@example.org with “Shine the Light Request” on the subject line and in the body of your message. We will provide the requested information to you at your e-mail address in response. Please be aware that not all information sharing is covered by the "Shine the Light" requirements and only information on covered sharing will be included in our response.
You can change your Personal Information:
Pursuant to California Civil Code Section 1789.3, California users are entitled to the following consumer rights notice: California residents may reach the Compliant Assistance Unit of the Division of Consumer Services for the California Department of Consumer Affairs by mail at 1625 North Market Blvd., Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210.
When it comes to the collection of Personal Information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online. We do not specifically market to children under the age of 13 years old.
To protect children’s Personal Information, we do not knowingly collect any Personal Information from persons under the age of eighteen (18) that can be used to specifically identify them and the Company does not permit persons under the age of eighteen (18) to use the Site and Services. If we become aware that a child under the age of thirteen (13) has provided us with Personal Information, we will immediately take steps to delete the Personal Information submitted and terminate the account.
If you believe we might have any information from or about underage children, please contact us at email@example.com.