Surveys & Review Generation

The most effective way to get feedback and reviews? Ask.

Get valuable feedback and 5-star reviews at the same time with our innovative survey feature.

Simple

Whether through a survey or email template, asking for feedback can be done in seconds and also automated to ensure you’re getting feedback & new reviews regularly.

Timely

With everything sent and tracked through Levitate, you don’t have to log in multiple places to get results.

Insightful

See how your clients are feeling and use their feedback to improve your business and retain clients.

Discover your Client Happiness Score™

Designed with small businesses in mind, our exclusive small business surveying tool will help you keep a pulse on every client. The best part? We’ll share industry benchmarks so you can take advantage of lessons learned from peers in your industry.

Book a Demo
A simple survey created using Levitate's survey creation tool.

Turn happy clients into glowing reviews

Automatically prompt clients to leave a review if they give you a 4-star or higher survey rating, making it simple for them and more likely that they’ll leave a great review for you! You can even manage your Google My Business responses through Levitate.

Book a Demo
Levitate's review generation page where happy customers are prompted for online reviews.

Case Study

Susquehanna Insurance

Using the subject line “Would you be so kind?” 
Susquehanna Insurance went from 43 to 239 5-star Google reviews with annual emails from Levitate

All-time results with Levitate

  • 186% increase in 5-star Google reviews from first Levitate campaign in year 1 — from 43 to 123

  • 94.3% increase in 5-star Google reviews in year 2 — totaling 239 reviews

  • 470% increase in organic website traffic as a result of the Google reviews campaign

FAQs

How is this different from Mailchimp, Constant Contact, or other mass blast email providers?

Email service providers like Mailchimp and Constant Contact are designed for a single purpose: sending mass-blast emails.  Levitate is a relationship nurturing platform that includes marketing coaching, pre-written content templates, contact management features, AI-created content, automations, reminders, and more.  Unlike mass blast email providers, emails sent through the Levitate platform use your every day email server (Gmail or Outlook) so emails look and feel like a one-to-one, personal email.  This is one of the reasons why our customers’ emails average 60%+ open rates compared to 20% using mass blast tools.

How is it different from my Agency Management System, Field Service Management System, Practice Management System or CRM?

Levitate complements (and in some cases, integrates with) a number of CRMs, Agency Management Systems, Field Service Management and Practice Management Systems across various industries. While every management system is different, we find Levitate provides the most added value in the areas of content planning/marketing support, managing key facts and dates to help personalize contacts, and the ability to execute keep-in-touch email marketing campaigns that flow through your everyday email server--including robust reporting and analytics.  Check out our Features page for a full list of ways we can add value to your business alongside your management system.

What is your email open rate? Reply rate?

Thanks to the keep-in-touch tactics we coach our clients on every day -- and the fact that Levitate sends emails via your personal, regular email server (Outlook and Gmail) -- Levitate emails average 60%+ open rates and 10% reply rates. This is in contrast to emails sent via mass blast providers, which are closer to 20% across all industries. (Most mass blast providers don’t even talk about reply rates, because their emails aren’t designed to start conversations. That’s where we come in.)

Are there any contracts?

You are not required to sign a contract when becoming a Levitate customer. Levitate is an annual subscription service, and you can choose not to renew at your next annual renewal date at any time. You will then have access to the platform for the remainder of the 12 month billing cycle that you originally purchased but not have your account renewed for the following year.

How will I get billed?

Levitate plans are billed annually based on when you signed up for the service.  If you joined on August 1st, you will be billed again on August 1st of the following year.

Didn't find the answer you were looking for?

Read more on our FAQs page, or reach out here.

Let's get started!

We’ll give you a call to set up time for your team and ours to meet virtually for a personalized demo.

Book a Demo
AI Prompt and Result example featuring an image of Lev the Lion